Privacy Policy

Last updated: 20th-Sept-2024

At Tailored By Luis we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from https://tailoredbyluis.com.

1. Information We Collect

1.1 Personal Data

When you visit our site or make a purchase, we collect the following personal information:

Contact Information: Your name, email address, billing and shipping address, and phone number.

Order Information: Products ordered, and order history. We do not store the payment information like debit card, credit card and payment information.

Account Information: If you create an account, we collect your username, password, and profile details.

1.2 Automatic Data Collection

When you access our site, we may collect information about your device and usage:

Device Information: IP address, browser type, operating system, and time zone.

Usage Data: Pages viewed, time spent on our site, referring website, and other analytics data.

1.3 Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, login details, and track your activities on our site. You can manage or disable cookies in your browser settings.

2. How We Use Your Information

We use your personal information to provide you with a seamless shopping experience, including:

Processing Orders: To fulfill your orders, arrange for shipping, and send invoices or order confirmations.

Communication: To contact you regarding your orders, customer service, or send marketing emails (if you’ve opted in).

Site Improvement: To analyze how our customers use the site and improve our services and website functionality.

Security: To detect and prevent fraud or unauthorized access to our systems.

3. How We Share Your Information

We may share your personal data with third parties in the following cases:

3.1 Service Providers

We use third-party service providers to help us with certain business operations, including:

Payment Processors: To handle secure payment transactions.
Shipping Carriers: To fulfill and deliver your orders.
Analytics Providers: To analyze website usage and improve our services (e.g., Google Analytics).

3.2 Legal Compliance

We may disclose your personal information to comply with applicable laws and regulations, to respond to a legal request, or to protect our rights.

4. Security of Your Information

We take the security of your personal information seriously and implement industry-standard measures to protect it.

5. Your Rights

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have certain rights regarding your personal information, including:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we update or correct your information.
Deletion: Request the deletion of your personal data.
Opt-Out: Opt-out of receiving marketing communications.
To exercise any of these rights, please contact us at info@tailoredbyluis.com.

 6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before submitting any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the updated date at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@tailoredbyluis.com

Phone: +66947515294 / 0947515294

Address: 17/1-2 Erawan house Phra Athit Road, Chanasongkran, Paranakon, Chanasongkram, Phra Nakhon, Bangkok 10200, Thailand

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