Terms & Conditions
Last Updated: 20th Sept 2024
Who we are
Welcome to Tailored By Luis! These terms and conditions outline the rules and regulations for the use of Tailored By Luis website, located at https://tailoredbyluis.com. By accessing this website, you accept these terms and conditions. Do not continue to use Tailored By Luis if you do not agree to all the terms and conditions stated on this page.
1. Introduction
These Terms and Conditions govern your use of our website and the purchase of any products or services from us. Please read these Terms carefully before placing your order. By using our site and purchasing products, you agree to be bound by these Terms.
2. Account Registration
You may be required to create an account to make a purchase. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Ordering and Payment
3.1 Pricing
All prices listed on our website are subject to change without notice. We reserve the right to modify or discontinue products or services without prior notice.
3.2 Payment
We accept payment methods, e.g., credit cards, debit cards, PayPal, etc.. All payments must be made at the time of purchase. We will not process orders until we have received full payment.
3.3 Order Acceptance
After you place an order, you will receive an email confirming the details of your purchase. This email does not constitute acceptance of your order. We reserve the right to cancel any order if the product is unavailable, there is a pricing error, or for any other reason.
4. Shipping and Delivery
The order is scheduled to be delivered within 15-20 days after the order is submitted. The order will be delivered via different preferred courier partners, which typically takes 7-10 days to arrive.
Terms and Conditions for Delayed Delivery:
In the event of any unforeseen circumstances leading to a delay in delivery, please be aware of the following terms and conditions:
Notification: will promptly notify you of any delays in delivery via email from info@tailoredbyluis.com.
Revised Delivery Date: A revised estimated delivery date will be provided to you in case of any delays.
Options for the Customer: Depending on the nature of the delay, we may offer alternative shipping methods or compensation as appropriate.
Force Majeure Clause: Delays caused by circumstances beyond our control, such as natural disasters or transportation disruptions, may exempt us from liability.
5. Cancellation
Cancellation Possibility:
Buyers have the option to cancel their order under certain conditions.
Cancelation Window: Orders can only be canceled within 24 hours of placement.
Cancelation Procedure: To cancel your order, please contact info@tailoredbyluis.com.
Refund Policy: If the order is canceled within the specified cancellation window, a full refund will be issued to the original payment method used for the purchase.
Exceptions: Certain products or customized orders may not be eligible for cancellation. Please refer to the specific product page or contact our customer support team for more information.
Acknowledgment: By placing your order, you acknowledge and agree to abide by our cancellation policy.
For further assistance or inquiries regarding order cancellation, please don’t hesitate to contact our customer support team.
Refunds:
No Refund Policy:
Unfortunately, refunds are not available for this product.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Tailored By Luis and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any of the content on this site without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Tailored By Luis shall not be liable for any damages arising out of or related to the use of our website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
9. Disclaimer of Warranties
All products and services on this site are provided “as is” and “as available” without any warranties, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.
11. Governing Law
These terms and conditions are governed by the laws of Thailand, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Thailand.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. The updated terms will be posted on this page, and it is your responsibility to review them before using the site.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@tailoredbyluis.com
Phone: +66947515294 / 0947515294
Address: 17/1-2 Erawan house Phra Athit Road, Chanasongkran, Paranakon, Chanasongkram, Phra Nakhon, Bangkok 10200, Thailand
